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Nikita Irebe is an accomplished professional with extensive experience in business analysis, Salesforce management, and customer experience consulting. Currently serving as Salesforce Manager for Cloud23 since June 2023, Nikita previously held the position of Salesforce Line Manager at BlueSky, leading teams and overseeing various projects, including work for major South African banks. Nikita's tenure at PwC South Africa involved senior roles in business consulting, managing Salesforce implementations across multiple industries, and contributing to process automation and user training. Educational qualifications include an Honours degree in Information Science as well as a Bachelor's degree in Information Science from the University of Pretoria. Nikita's training encompasses critical thinking, conflict management, and cyber security, enhancing skills relevant to diverse business environments.