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Imane Bounouh has extensive experience in IT operations and system administration, currently serving as Operations Team Leader and IT Service Delivery Manager at Cloud Temple since November 2008, with responsibilities that include defining service content and managing service-level agreements. Prior roles include Systems and Networks Engineer at Crédit Agricole SILCA, focusing on network administration and supervision solutions across multiple locations, and Systems and Network Administrator at Intrinsec, where project management and system security were emphasized. Imane Bounouh holds a degree in Information Security Engineering from EPITA and has pursued further education at Université de Blois and Institut Universitaire de Technologies de Rouen.