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Michael Biscotti has five years of work experience. In 2021, they began working at Cloud on Tap as a Project Manager and Project Coordinator. In 2020, they worked at Revolent Group as a Salesforce Developer. In 2019, they worked at Price Chopper Supermarkets-Market 32 as a Grocery Cashier. In 2018, they worked at iD Tech Camps as a Course Instructor. In 2015, they worked at Rensselaer Polytechnic Institute as an Assistant Technician (Computer Repair).

Michael Biscotti obtained a Bachelor of Science (B.S.) in Computer Science from Rensselaer Polytechnic Institute between 2015 and 2019. Michael has since obtained several certifications, including Salesforce Certified OmniStudio Developer and Salesforce Certified Service Cloud Consultant in March 2021, Covid-19 Contact Tracing from Coursera in January 2021, Salesforce Certified Platform App Builder Certification in December 2020, Salesforce Certified Platform Developer I in October 2020, Salesforce Certified Administrator (SCA) in September 2020, and Slack Certified Admin in April 2022.