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Brenda Cummings is a seasoned professional with extensive experience in technical support and customer care, currently serving as a Technical Support Representative at Cloud 9 Software since January 2021. Prior roles include customer care responsibilities at Now You Know, Inc., where tasks involved managing user requests and onboarding new customers, as well as managerial duties at North Cobb Animal Hospital, overseeing the care of animals. Brenda has also worked as an IT Specialist at Henssler Financial, providing desktop support, and as a Level Two Technical Solutions Specialist at Carestream Dental, handling front-line support for practice management software. Additional experience includes roles in veterinary care at Kennesaw Pet Center and support tech at Radiant Systems, showcasing a diverse skill set in both technical and customer-focused environments.