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Hylee Cruz has a decade of experience in Quality Assurance roles. In 2008, they began as a Sr. QA Engineer at LPL Financial Services. In 2010, they moved to Advisors Asset Management, Inc. as a Quality Assurance Analyst. From 2011 to 2013, Cruz held several contract roles as QA Analyst, including at SDG&E, TransCore, and HD Supply. In 2014, they returned to BeneTrac as a SR QA Engineer - contract. In 2016, they stayed with BeneTrac in the same role. In 2017, they became QA Lead at SOR Technology. Finally, in 2018, they were Quality Assurance Lead at ClosingCorp.

Hylee Cruz has a Bachelor of Science in Wildlife Biology from Humboldt State University. Additionally, they have obtained a certification for 'The Key to Good Communication: Your Audience' from LinkedIn in July 2022.