Diego Baller is a skilled customer support agent with extensive experience in the hospitality and service industries. Currently employed at Influx since April 2021, Diego provides support to a diverse clientele in sectors including eCommerce and logistics. Prior to this role, Diego served as a Senior Cabin Crew Member with Emirates, where responsibilities included ensuring in-flight safety and service standards were met from October 2011 to October 2020. Additional experience includes positions as a Banquets/Events Assistant at Sheraton Grand Mirage Resort and a Food and Beverage Associate at Q Station Sydney Harbour National Park. Diego's educational background includes a Diploma in Hospitality Administration from the International College of Management Sydney and certifications in Tourism Management and Culinary Arts, enhancing a strong foundation in customer service and operational excellence.