Norman Thomas currently serves as Lab Manager at Cleveland-Cliffs, overseeing daily laboratory operations and scheduling laboratory technicians. Previously, as Lead Quality Engineer, Norman significantly reduced external mixed steel occurrences by implementing corrective actions and strategic planning. At Fluke Corporation, Norman improved Daily and Visual Management processes, facilitating a Kaizen event that enhanced operational efficiency. As a Process Metallurgist at Finkl Steel, Norman led a team to execute significant cost reduction projects using Six Sigma principles. Additionally, as a Technical Optimization Engineer at NLMK USA, Norman achieved a notable reduction in quality losses. Earlier in the career, Norman worked as a Metallurgical Engineer at Cummins Inc., streamlining product development through enhanced supplier quality audits. Norman holds a Bachelor of Science in Materials Science and Engineering from the University of Illinois Urbana-Champaign and is pursuing an MBA at Northwestern University's Kellogg School of Management.
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