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Ali Coleman has over 12 years of work experience in operations, customer experience, and community engagement. In 2021, they began their role as Head of Operations at ClickMechanic. From 2018-2021, they worked at Catapult as Operations Director and Head of Candidate Operations (Supply). From 2016-2018, they were Head of Customer Experience and Community Engagement Manager at Tabl. From 2013-2016, they were Head of Provider Operations and Community, Head of Cleaner Success, and Cleaner On-boarding Associate at Hassle.com. From 2009-2013, they worked as a TEFL Teacher at Centro de Idiomas Macarena, where they taught oral English language studies to groups of 10-12 and planned and conducted communicative interactive lessons from 8 different books.

Ali Coleman earned a Bachelor's degree in Communication and Media Studies from Liverpool Hope University between 2011 and 2014. In 2021, Ali obtained a Growth Marketing Programme certification from Startup Core Strengths. Ali also holds a TEFL certificate from i-to-i TEFL.