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Hadi Zainudin

Technical Support Specialist at ClickDimensions

Hadi Zainudin has a diverse work experience spanning several companies and roles. Hadi started their career as an IT Intern at UTM in 2013, followed by working as an Independent Computer Consultant on a freelance basis from 2013 to 2018. During this time, they gained experience in providing computer consulting services.

In 2018, Hadi joined FAVORIOT as an IT Intern and later became a Frontend Web Developer. In these roles, they showcased their skills in creating user interfaces and experiences for various projects and managing the virtual server for the raqib.co domain.

Moving forward, Hadi worked as a Freelance Web Developer from 2019 to 2020, specializing in building user interfaces and prototypes using HTML, CSS, and JavaScript. Hadi also gained experience in cross-platform and cross-browser application deployment.

In 2020, Hadi joined Ansell as a System Administrator, where they managed various application systems and ensured smooth trouble-shooting, installation, and commissioning of licenses and systems. Hadi effectively communicated with stakeholders and proactively handled plans, risks, and issues.

Next, Hadi worked as an IT Executive at Hi-Q Media, focusing on timely uploading, airtime control, and sales support. Hadi also conducted research and development on new applications, hardware, and software integration for real-time updating.

Hadi'smost recent work experience is as a Technical Support Specialist at ClickDimensions, starting from 2022. In this role, Hadi handles and responds to customer requests through various channels, resolves escalated support issues, and contributes to a knowledge base of best practices.

Overall, Hadi Zainudin's work experience demonstrates a strong background in IT, web development, system administration, and technical support.

Hadi Zainudin completed their education in a chronological order. Hadi obtained a Bachelor's degree in Artificial Intelligence from Universiti Teknikal Malaysia Melaka from 2014 to 2018. Prior to that, they earned a Diploma in Information Technology from the same institution between 2011 and 2014. In their earlier education years, from 2006 to 2010, Hadi attended Sekolah Menengah Sains Selangor, where they obtained a Sijil Pelajaran Malaysia in the Technical Stream.

In addition to their formal education, Hadi Zainudin also holds a certification in "Creating an HTML Email Newsletter" from LinkedIn, which they obtained in December 2021.

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