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Blanche Machelm-Murphy is an experienced implementation specialist with a background in customer support and technical operations. Currently at QorusDocs since August 2022, Machelm-Murphy previously held various roles at Clickatell, including customer support specialist, senior service specialist, and quality assurance specialist, where responsibilities encompassed delivering timely statistics and ensuring superior customer service. Earlier experience includes serving as a PINNACLE operational specialist at Telkom, providing technical support for various connection types and managing customer interactions from initial contact to resolution. Machelm-Murphy began a career in finance as a finance manager for Ruben Machelm before transitioning to technology and customer service. Educational accomplishments include a diploma in Information Technology from Cape Career Training College and a senior certificate from Kasselsvlei Comprehensive High School.