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James Wallace has a diverse range of work experience spanning multiple industries. Their most recent position was as the Head of Sales and Operations at Click London, where they were responsible for achieving targets and overseeing the growth and development of the team. Prior to that, they served as an Operations Manager at Click London, working closely with the Founder to implement processes and drive the business forward. Before joining Click London, James worked as the Operations Director at Ardvernis Ltd, where they managed the operations team and implemented strategies for success. James also worked as a Consultant in Operations and New Business at FuturePro Logistics, where they supported the integration of a new client and implemented improvements to the onboarding process. Additionally, James has experience as the Director of featurePRO Ltd, a property marketing company, and as the General Manager at Mays Floorplans Ltd, where they managed client relationships. Earlier in their career, James held various roles at Carluccio's and Hewlett-Packard, including Delicatessen Manager, Business Analyst, Retail Account Manager, and Sales Support Intern.

James Wallace attended Northumbria University from 2000 to 2003, where they obtained a Bachelor's degree in BA (Hons) Social Sciences. Earlier, they studied at Haileybury College, but the specific details regarding the degree and field of study are unknown.