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Ulysses Bates is an experienced professional currently serving as a Customer Solutions Manager at Clever Inc. since May 2020, and previously held the role of Technical Support Specialist. Ulysses has worked at NC DHHS from December 2018 to August 2021 as a County Support Resource, providing essential support to Social Services Workers using the NC FAST Case Management System. Prior experience includes serving as a Crisis Counselor at A Village Youth and Family Services, a Case Manager at the Law Offices of Rajiv S. Khanna, PC, and a Peer Mentor at Chowan University. Ulysses holds a Bachelor of Applied Science from Chowan University and is currently pursuing a Master of Social Work at Capella University.