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Zac Gilbert has worked as a Surveillance Security Officer for the Cleveland Cavaliers since November 2018. Prior to this, they worked as a Security Officer for the Cleveland Indians from April 2017 to November 2018. Before that, they worked as a Security Officer for Cedar Point Amusement Park from May to October 2016.

Zac Gilbert obtained their Bachelor's degree in Criminal Justice from Bowling Green State University, from the year 2012 to 2016. In addition to their degree, they have also obtained various certifications, including Trained Crowd Manager from the International Association of Venue Managers in January 2019, Sport Event Risk Management from the Texas A&M Engineering Extension Service in August 2018, Critical Infrastructure Security and Resilience Awareness from the Texas A&M Engineering Extension Service in July 2018, Surveillance Detection from the U.S. Department of Homeland Security in March 2018, Bomb Threat Management Planning from the U.S. Department of Homeland Security in February 2018, and Bombing Prevention Awareness from the U.S. Department of Homeland Security in February 2018.