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Olivia Nachampassack is an experienced Customer Success Manager at Cleo, where responsibilities include maintaining over 5,000 member buying-group partnerships to drive sales and enhance the portfolio. Previous roles include Major Market Sales Executive at Paycor and Senior Account Executive at Windward Software Systems Inc., where Olivia provided mid-market businesses with ERP software solutions. As a Business Technology Consultant at UC Interlink, Olivia led significant projects that substantially reduced complaint tickets for Under Armour and managed teams of various sizes to achieve departmental goals. Earlier experiences include Client Relations Specialist at Lettuce Entertain You, consistently surpassing sales quotas, and a Business/Marketing Internship. Olivia holds a Bachelor's degree in Business Administration with a focus in Marketing from Rockford University and is currently pursuing an MBA in Finance at the University of Illinois Chicago.