Louie Kasiban is an accomplished professional with extensive experience in customer operations and support, currently serving as the Customer Operations Lead at Clearco since August 2020. In this role, Louie has successfully led teams through product restructuring, enhanced customer experience with empathic communication, and developed training programs to foster team growth. Louie's background includes roles as a CS Quality Assurance Lead and Onboarding Specialist, Stylist/Digital Marketing at NOMAD Toronto, Brand Strategist at L'Oeuvre, and Shopify Plus Specialist. Louie’s experience is complemented by earlier positions in retail, education, and loss prevention, showcasing a diverse skill set in customer service, digital marketing, and strategic communication. Louie holds a Bachelor of Arts in Early Child Studies from Ryerson University.
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