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Nichole C. has extensive experience in customer service and support roles, currently serving as a Supported Living Assistant at Clearbrook since October 2022, providing vital assistance to clients with intellectual disabilities. Previously, Nichole worked at Mauser Packaging Solutions for eight years, progressing through various positions including Customer Service Trainer, where responsibilities involved arranging training sessions and developing procedures, and Interim Customer Service Manager, overseeing a team of representatives. Nichole also held roles at Verizon Wireless as a Coordinator - CHAT, where skills were applied in resolving technical issues and assisting customers through online chat, and at School Health Corporation, providing inbound customer support. Nichole's education includes a Supply Chain Management Certificate from Harper College and study at Pima Community College.