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Craig joined ClearBalance in December 2012 as chief information officer with oversight for the funding platform that runs ClearBalance programs for its health system clients and patient guarantors. He also is responsible for all corporate IT functions, including network infrastructure, security, data analytics and transactional platforms and disaster recovery. In 2016 Craig was appointed Executive Vice President of Operations. In addition to IT operations, Craig is responsible for client relationship management and the ClearBalance customer service center, known as the Patient Experience Center. Craig previously was Sr. VP of Operations for MedAssetsā€™ Revenue Cycle Technology division. Before working at MedAssets Craig ran technology departments for Affiliated Computer Services and Coprasoft LLC.