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Satwinder Sidhu is a seasoned professional with extensive experience in customer success, technical support, and project management across various technology companies. Currently serving as an Ambassador at CLEAR since March 2024, Satwinder has previously held roles such as Student Pilot at ATP Flight School, Technical Operations PM at HCLTech, and Developer Success Manager at Adobe. Additional experience includes working as a Customer Success Manager/Project Manager at Safehub, SaaS Value Engineer at VMware, and Customer Success Engineer at both Instana and Loggly. Satwinder's career began as a Developer Support Engineer at Crittercism and a Senior Technical Support Engineer at Citrix, where notable achievements include contributing to a team recognized with the Omega NorthFace ScoreBoard Award for exceptional customer satisfaction. Educational qualifications include a Master’s degree in Computer Science and Engineering from Punjabi University and a Bachelor's degree in Electronics and Communication Engineering from the National Institute of Technology, Jalandhar, complemented by a certificate in French language.