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Alexia Espinoza is an accomplished professional in client experience and brand management, currently serving as the Director of Client Experience at Clase Azul México since October 2018. In this role, Alexia creates strategic roadmaps for Direct to Consumer Channels, optimizes events, e-commerce, and customer service, and oversees the Client Loyalty Program. Previous positions include Senior Brand Experience Manager and Brand Experience Manager, where Alexia coordinated global events, managed brand partnerships, and executed product launches. With a background as a Bacardi Event Manager at TEAM Enterprises, overseeing over 900 events and driving significant sales increases, and as Media, Marketing and Events Manager at Homecookin' Hospitality Group, responsible for public relations and social media strategies, Alexia's expertise encompasses a range of client engagement and marketing initiatives. Alexia holds a Bachelor's Degree in Business Administration and International Business from Florida International University.