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William Belcher is a seasoned professional in customer success management with extensive experience in the technology and security sectors. Currently serving as a Senior Customer Success Manager at Claroty, William oversees a portfolio generating $4 million in annual recurring revenue, focusing on operational technology security for global enterprise clients. Previously holding leadership positions at CultureAI and Illusive, where William received accolades including CSM of the Year 2021, William has developed strong relationships with major companies across Europe and Asia-Pacific. Earlier roles at VMware, Carbon Black, and CyberArk provided opportunities to manage enterprise accounts and deliver security solutions. William's educational background includes a BA Honours in French and Philosophy from The University of Sheffield, complemented by training at the Pareto Law Training Centre. Additionally, William hosts a podcast titled "Trust Me, I'm a CSM."