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Robson Cavalcanti is a Senior IT Analyst currently engaged in Site Reliability Engineering at Sicredi since April 2023, focusing on the implementation and management of Dynatrace to enhance application performance. Previously, Robson held roles at F1RST Digital Services, where contributions included overseeing Dynatrace in Observability Engineering and AIOPS for Santander Bank. Career experience spans various companies, including NTT DATA Europe & LATAM and Accenture Brazil, with a strong foundation in IT support and monitoring. Robson is pursuing an Associate Degree in Computer Networks at Universidade Cruzeiro do Sul and has completed technical courses in Information Technology and Systems Development.