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Leticia Purificação is a seasoned technology professional with extensive experience in Jira tool management and technical leadership. Currently serving as Tech Leader at Claro Brasil since July 2022, Leticia oversees the technical team for Jira, focusing on project migration planning and implementation of tailored solutions to enhance tool efficiency. Previously, Leticia held roles such as Senior Jira Consultant and Jira Service Management Specialist, where responsibilities included comprehensive management of Jira platforms and migration processes across various organizational areas. Leticia's career also encompasses positions in IT operations, support analysis, and technical roles, contributing to a robust background in system integration and user support. Education includes ongoing postgraduate studies in Digital Product Management, complemented by an MBA in Agile Project Management and a degree in Computer Networks.