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Andrea Yamazaki has over 15 years of experience in the telecommunications industry, primarily with Claro Brasil since June 2009, where current roles include Customer Experience Manager and Innovation Manager in the Broadband sector. Responsibilities encompass identifying new market opportunities, driving project implementation, and developing strategies for market rollout. Previously, as Strategy, Regulatory, and Consumer Affairs Manager, Andrea successfully implemented over 100 customer-focused processes and engaged with government officials to advocate for favorable regulations. Prior to Claro Brasil, Andrea worked as a Consultant at Kearney, providing data-driven analysis for technology and telecom projects, and served as a Marketing Analyst at Reuters. Educational qualifications include a Bachelor of Business Administration in Marketing and Finances from ESPM and marketing studies at USP.