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Jennifer Ridley has a diverse work experience spanning various industries. Jennifer currently works as a Client Success Manager at Clarity, a position they have held since 2023. Prior to this, Jennifer worked as a Business Operations, Marketing, and Enrollment Consultant at Sailing Ships Maine and Carrabassett Valley Academy from September 2020. Previously, they served as an Improvement Consultant at Lean East, where they focused on developing high performing organizations and implementing continuous improvement strategies. Jennifer also worked at Hebron Academy, first as the Director of Admissions and Financial Aid from December 2013 to July 2020, and earlier as a Teacher and Coach from September 2003 to June 2006. Jennifer started their career at Occupational Medical Consulting, LLC as a Sales and Marketing Director, where they established a network of new clients and conducted sales calls and product demonstrations.

Jennifer Ridley received a Bachelor of Science (BS) degree in Nutrition & Exercise Science from the University of Vermont, where they studied from 1999 to 2003. Jennifer then pursued a Master of Science (MS) degree in Health & Physical Education from Bridgewater State University, completing their studies from 2006 to 2007. In addition to their academic achievements, Jennifer has also obtained several certifications, including "A Design Thinking Approach to Putting the Customer First," "Customer Success Management Fundamentals," and "Project Management Skills for Leaders," all from LinkedIn, achieved in 2022.