Tom Klein is the Chief Information Officer for the Town of Greenwich where he has served as the Town’s most senior IT leader since 2014. He is responsible for delivering and maintaining technology capabilities and services that drive innovation across Town Hall departments to improve the quality of life for Greenwich residents.
Tom has over 25 years’ experience working with business leaders to assure that technology always aligns with business goals. He has an extensive track record leading technical teams, implementing business applications, integrating systems, and improving processes for some of the world’s largest consumer-oriented companies. He previously served as Senior Director at Time Warner, IT Director at Forbes Inc., and Senior Content Architect for Avon Products’ Global Digital Center of Excellence.
Tom earned his MS in Management Information Systems from Boston University, and his BBA in Marketing from Iona College where he also served as Adjust Professor. He has background and expertise in software development, workflow analysis, process automation, information integration, content architecture, web analytics, search engine optimization, identity management, database design, data center operations, and cyber-security.