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Nicole So has a diverse work experience starting with their most recent role as a Marketing Operations Manager at Civicom, Inc. Nicole began this position in March 2022 and is currently in this role. Prior to this, Nicole was a Consultative Projects Manager at the same company from February to March 2022. Nicole also served as a New Business Manager at Civicom, Inc. from June 2018 to February 2022.

Before joining Civicom, Inc., Nicole worked at TranscriptionWing, where they held multiple roles. Nicole started as a Junior Editor in June 2010 and transitioned to a Senior Editor in March 2011. From May 2015 to June 2018, Nicole served as a Supervising Editor, where they managed the day-to-day operations, implemented workflow policies and procedures, and delegated workload to team members.

Nicole So completed their education in Information Management at San Beda College Alabang from 2002 to 2006. Nicole'sfield of study was Information Technology.