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Kelly Brooks is an accomplished professional with extensive experience in organizational development and operations management. Currently serving as an Organizational Development Specialist at Civic Works since February 2019, Kelly focuses on fostering employer partnerships and creating strategies for job quality enhancement. Kelly has also held the position of Vice President of Operations at Spectrum HR Solutions since 2010, overseeing business development and marketing initiatives. Previous roles include Case Manager at the Salvation Army, Owner/Operator of Spirit Free, LLC, and Direct Services Coordinator at Empowering Minds Resource Center, where strategic program development and client management were key responsibilities. Additionally, as a Case Worker with the International Rescue Committee, Kelly implemented effective training programs and client resettlement strategies. Early career experience includes a role as a Technical Support Coordinator at Verizon Wireless, contributing to operational efficiency. Kelly holds a Master’s degree in Industrial/Organizational Psychology and a Bachelor’s degree in Psychology from the University of Maryland Baltimore County.