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Maureen Cammarasana is a skilled quality assurance and monitoring professional, currently serving as Quality and Monitoring Lead at Petal since August 2021. Prior experience includes roles at Abbott, where Maureen led client services quality assurance and training, and at Capital One, where Maureen held multiple positions, including Collection Case Manager and Disputes Investigator. Maureen has a strong background in coaching, process improvement, and compliance, demonstrated through consistent achievements and leadership in quality management and customer service. Educational qualifications include a Master of Business Administration with a focus on Human Resources from the University of Phoenix and a Bachelor's degree in Psychology from Ashford University.