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Jeremy Mikkola serves as the Lead Systems Analyst for the City of Redmond, WA, since August 2024, where responsibilities include collaborating with technical teams, overseeing application updates, and managing team goals and objectives. Prior to this role, Jeremy held the position of Director of Business Systems and Client Experience at Triton Technical from April 2008 to August 2024, leading business analysis, system integration, and process optimization for a global organization, as well as managing ERP/PSA system implementations. Earlier career experience includes working at AT&T Mobility from September 2003 to April 2008 in various sales roles, where notable achievements include designing a commission tracking tool and driving sales performance to top rankings across a large network of stores. Jeremy's educational background includes studies at the University of Phoenix and the University of Hawaii at Hilo.