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Gregory Jackson is an experienced administrative professional with a diverse background in human resources, customer service, and administrative support. Currently serving as Administrative Assistant IV at the City of Plantation since September 2021, Gregory has previously held roles including Concierge at Castle Group, where management of front desk operations and conflict resolution were key responsibilities. Notable achievements include training new employees and improving customer service processes. Prior experience includes a Human Resources Specialist position at NURSECARE, INC., overseeing full-cycle recruitment and streamlining onboarding processes. Gregory's earlier roles also encompass sales consulting and human resources assistance. Currently pursuing a Master of Public Administration at Nova Southeastern University, Gregory holds a Bachelor's of Science in Business Administration from Centenary University.