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John Tyree is an accomplished Information Technology Services Manager with extensive experience in managing IT operations and support teams across various organizations. Currently serving the City of Phoenix since July 2023, previously held leadership roles at the Arizona Department of Child Safety, Bank of America, and American Traffic Solutions, focusing on service management, incident and change management, and support for large-scale user bases. John’s expertise includes overseeing IT service desks, application and desktop support, and budget management, demonstrating strong capabilities in leading technical teams and implementing best practices in service excellence. Certified in ITIL, John has consistently championed initiatives to improve operational efficiency and user satisfaction throughout a diverse career spanning several decades.