Mona N. Yilmaz is an accomplished professional with extensive experience in administrative roles and customer service. Currently serving as a Collection & Payable Clerk and Administrative Assistant for Housing Stability and Payroll at the City of London, Canada since April 2021, Mona also founded My Learn Turn in March 2015. Previous roles include Independent Distributor at Jenuesse Global, Customer Service Representative at Alorica, and Senior Coordinator for Training and Learning at Jordan River Foundation. Additionally, experience as Learning & Development Coordinator at Jordan Water Company involved developing training policies and analyzing training needs. Earlier roles include Project Administrator at Consolidated Contractors International Company in Oman and Public Relations at The National Music Conservatory. Mona holds a Diploma in Business Administration from Fanshawe College and a Bachelor's degree in Business Administration and Management from the University of Petra.