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Janell Arnau is an experienced professional with a diverse background in customer service, real estate, and finance. Currently serving as a Bilingual Utilities Customer Service Representative for the City of Lawrenceville since August 2020, Janell has also worked as a Bilingual Real Estate Professional in Georgia and Florida since 2000. Previous roles include Sr. Underwriter – Team Lead/Commercial Escalation Specialist at Synchrony Financial from April 2018 to July 2020, Bilingual Client Service Manager in a call center from July 2012 to August 2017, and Quality Analyst at NCO Group from June 2007 to December 2011. Janell's educational foundation includes studies at Lehman from 1984 to 1987.