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Alicia Wilson has extensive experience in customer service and management within various municipal roles. Currently serving as Budget Office Manager and previously Office Manager for Community Sustainability at the City of Lake Worth since December 2021, Alicia has also held positions at the City of Lake Worth Beach and the City of Savannah, exhibiting strong leadership in customer service and operational efficiency. Alicia's background includes significant tenure as Customer Service Manager at the County of Volusia, focusing on enhancing customer experiences and staff management. Educational qualifications include a Master of Public Administration from DeVry University, an MBA with a focus on Human Resources Management from the University of Phoenix, and a Bachelor's degree in Business Administration from the University of Phoenix.