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Muhammad Amin is an accomplished IT professional with extensive experience in network services and infrastructure management. Currently serving as the Supervisor of Network Services for the City of Kitchener since November 2021, Muhammad has previously held managerial positions at Home Hardware Stores Limited, Insight, Coreio Inc., and Compugen Inc., where responsibilities included building technical teams, overseeing operations for a diverse clientele, and managing complex IT services across multiple environments. Notable achievements include leading large teams in high-pressure settings, implementing successful migrations and service improvements, and providing top-tier support for various customers, including government agencies and financial institutions. Muhammad's expertise encompasses systems administration, incident management, and proactive infrastructure support, showcasing a strong commitment to service excellence and team development.