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Jim Snyder is an experienced Information Technology Manager currently leading a technology team for the City of Hagerstown, MD, overseeing IT hardware, software, network systems, strategy, budgeting, and procurement since July 2019. In addition to this role, Jim has been a freelance writer and blogger specializing in travel and food-related topics since July 2016. Prior experience includes positions such as SAP Master Data Coordinator at Procter & Gamble, RTM Clerk and Customer Service Associate at Lowe's Companies, and Service Availability Manager at IBM. Jim also served as a Business Recovery Manager at IBM and a Manager for Mainframe/Mid-Range at Disney Worldwide Services. Jim holds a Bachelor of Science degree in Computer Science from the University of Maryland Baltimore County.