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Roy Santos currently serves as the Digital Communications Coordinator for the City of Berkeley, focusing on website project management, content strategy, and editorial operations since September 2021. Prior experience includes roles at the Federal Reserve Bank of San Francisco as Website Assistant Manager and Senior QA Analyst, where collaboration with developers led to significant improvements in deployment and bug reduction. Earlier positions encompass content strategy and writing for Razorfish and PC World, as well as web editing and production at several financial institutions, including Washington Mutual and Charles Schwab. Roy Santos holds a Bachelor of Arts in English Language and Literature from the University of California, Berkeley.