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Sarah Franks-Ballard's work experience is as follows:

- City of Bellevue, Washington (2023-present): Community Relations Coordinator, responsible for improving communication and outreach with immigrant and diverse communities, developing and overseeing community-building programs.

- Los Angeles County Board of Supervisors (2021-2022): Constituent Engagement Deputy and Staff Assistant, focusing on homelessness and housing/workforce development and economic opportunity.

- Sister Cities International (2020-2021): California Youth Leadership Summit Media Chair.

- City of Compton (2020-2021): City Council Liaison.

- City of Los Angeles (2019-2020): Admin Intern for the Office of Petroleum and Natural Gas Administration & Safety, and Intern for Mayor Eric Garcetti's Office of International Affairs, contributing to expanding global ties and influence.

- California State University, Long Beach (2016-2018): Student Administrative Executive Assistant at the Study Abroad at the Beach Program.

- U.S. Department of State (2017-2018): Virtual Student Foreign Service Intern, working with the Eritrean Embassy.

Sarah Franks-Ballard completed their Bachelor of Arts degree in International/Global Studies from California State University, Long Beach, from 2012 to 2017. Sarah then pursued further education, earning a Master of Public Administration (MPA) degree in Criminal Justice Policy and Administration from California State University-Dominguez Hills, a program they started in 2020 and is expected to complete in 2024. In between their undergraduate and graduate studies, Sarah attended the University of Haifa from 2017 to 2018, although the specific degree and field of study are unknown.