Citizens is a nonprofit, government insurance company that insures Florida home, business and condo owners who are unable to find private-market coverage.

Insurance

Citizens Property Insurance

The Tallahassee office specializes in data analysis, vendor relations, legal counsel, and strategic communications.

Tallahassee

Citizens Property Insurance's headquarters in Tallahassee, FL, United States

Tim Cerio

Jeremy Pope

Jennifer Montero

Mark Kagy

Joe Martins

Brian Newman

Ravi Tadiparthi

Tracey Roth

Aditya Gavvala

This department oversees and coordinates the claims process, ensuring efficient handling and resolution of claims across various stages.

Claims Management

The Information Technology and Software Development team at Citizens Property Insurance is responsible for designing, developing, and maintaining the technology systems that support the company's mission. They focus on creating secure, efficient software solutions for policy management, customer service, and data analytics, ensuring that all IT systems operate seamlessly to support insuring Florida homeowners and businesses. Additionally, the team prioritizes IT security to protect sensitive data and enhance user experience through innovative digital communications and streamlined operations.

Information Technology and Software Development

The Litigation and Legal Operations team at Citizens Property Insurance is responsible for managing the company's legal affairs related to insurance claims, ensuring compliance with regulatory requirements, and handling litigation matters. This team supports various roles, from overseeing legal disputes to managing contracts and billing compliance, while fostering collaboration between legal experts and claims managers to efficiently navigate complex legal challenges in the insurance industry.

Litigation and Legal Operations

The Finance and Compliance team at Citizens Property Insurance ensures the organization adheres to financial regulations and internal policies, while managing risks associated with underwriting and financial operations. This team oversees audit processes, compliance monitoring, and quality assurance to maintain operational integrity and safeguard assets, ultimately supporting the company's mission to provide reliable coverage for Floridians in need.

Finance and Compliance

The Data Analysis and Business Intelligence team at Citizens Property Insurance focuses on leveraging data to drive strategic decision-making and improve operational efficiency. They analyze trends in insurance claims and coverage needs, develop performance metrics, and create insightful reports to inform management and enhance services for Florida residents. By harnessing advanced analytical tools and collaborating across departments, the team ensures that the company meets its mission of providing essential coverage to underserved communities.

Data Analysis and Business Intelligence

The Human Resources and Talent Management team at Citizens Property Insurance is dedicated to attracting, developing, and retaining top talent to support the company’s mission of providing insurance to Florida residents. They handle a range of functions including talent acquisition, employee benefits administration, payroll management, and learning and development initiatives, ensuring that employees are equipped and supported to deliver exceptional service in the nonprofit insurance sector.

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Citizens Property Insurance

Org chart

Teams

Claims Management

Information Technology and Software Development

Litigation and Legal Operations

Finance and Compliance

Data Analysis and Business Intelligence

Human Resources and Talent Management

Offices

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Citizens Property Insurance

Org chart

Teams

Claims Management

Information Technology and Software Development

Litigation and Legal Operations

Finance and Compliance

Data Analysis and Business Intelligence

Human Resources and Talent Management

Offices

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