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Christina Santiago possesses extensive experience in fraud operations, currently serving as a Fraud Operations Manager at Citizens since February 2017, where prior roles included Fraud Operations Team Leader and Fraud Ops Specialist. Prior to this position, Christina held roles at Swissport from October 2014 to February 2017, including Cargo Supervisor and Cargo Agent. Christina holds a Bachelor of Science degree in Criminal Justice from Bridgewater State University, obtained between 2012 and 2016.