Alvin Gonzales is a highly experienced IT professional currently serving as a Senior Service Management Specialist at Citizens since August 2022. Previously, Alvin worked at Red8 from February 2021 to July 2022 in an Information Technology role, and prior to that, served as an Independent Information Technology Consultant for Red8 while at Pathways Consulting Group from October 2020 to January 2021. From July 2005 to May 2020, Alvin held the position of ITS Service Delivery Manager in Technical Operations at Sanofi, where responsibilities included providing specialized support for executives and their administrative assistants, focusing on exceeding the needs of the executive community.
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