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Polun Wong has extensive experience in the hospitality industry, currently serving as People Experience Support & Office Coordinator at citizenM hotels since November 2017, having also held roles such as Project Associate Hotel Operations and Food & Beverage Specialist. Prior experience includes working as an Assistant Category Manager at Compass Group, and positions at Pulitzer Amsterdam, where responsibilities ranged from F&B Office Coordinator to Duty Manager, overseeing hotel operations and guest services. Wong's earlier roles at Sheraton Amsterdam Airport Hotel & Conference Center and other establishments involved managing food and beverage services and team leadership. Polun Wong holds a Bachelor of Arts (Honours) Degree in International Hospitality Management from the University of Brighton and an MBO-plus International Hospitality Management degree from ROC van Amsterdam.