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Sowmiya Desikan is an accomplished professional with extensive experience in analytics and operations management. Currently serving as Senior Vice President of Group Analytics at Citi, Sowmiya has previously held significant roles at Maersk Global Service Centres, including Process Lead and General Manager for Business Relationship Management, as well as Transformation Manager. Prior experience at Hapag-Lloyd AG encompasses positions as Manager of Customer Service and Assistant Manager of Documentation. Sowmiya began the career at Brigade Corporation India Private Limited as a Team Leader. Educational qualifications include a Post Graduate Program in Business Analytics & Business Intelligence from Great Lakes Institute of Management and an MCA in Computer Applications from the University of Madras.