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Ed Gillin is a highly experienced professional in analytics and risk management within the financial services industry. Currently serving as Director and Analytics Senior Group Manager at Citi, Ed oversees Operations Analytics for multiple portfolios, driving strategic initiatives to enhance customer experience and operational efficiency. Previously, Ed held senior risk management roles at Citi, including managing risk policies for significant portfolios and leading loss forecasting teams. Prior experience includes senior positions at JP Morgan Chase, Swift Financial, and Bank of America, where Ed demonstrated expertise in product management, portfolio strategy, and risk analysis. Ed holds a degree in Business Administration with a focus on Finance from the University of Delaware.