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Charlotte McEvoy is an experienced professional with a background in customer experience and corporate strategy, currently serving as a Customer Experience Strategy Analyst and previously as a Corporate Strategy Analyst at Citi. Earlier roles include Head of Operations at Miss Macs Bakery and Business Development Executive at Decane LLC. Charlotte also has a creative background as a Writer, Director, Producer, and Actor at GEEDs, and served as an Executive Member at Earthy Creations. Academic qualifications include a Bachelor's degree in Consumer Psychology and Innovation and Entrepreneurship from Duke University (2019-2023) and a study abroad program at New York University in Florence in early 2022.