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Marlo Ward is an experienced professional with a diverse background in customer service, operations management, and healthcare support. Currently serving as a Station Agent at the Metropolitan Transportation Authority since July 2022, Marlo also holds the position of Administrative Assistant at Citi Bike, where responsibilities include record keeping and scheduling. Previous roles include Dispatcher, providing logistical coordination, and Private Duty Care, offering assistance to clients with daily needs. Marlo has significant experience in customer relations from roles at NYC Bike Share and UncommonGoods, as well as substantial management experience from positions at Staples and Office Depot. Marlo's career began in banking at Chase Manhattan Bank, and educational qualifications include an Associate of Science degree in Allied Health and Medical Assisting Services from South University.