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Gemma Cooper currently serves as VP Product Operations at Cision, a role commenced in September 2023. Previously, from September 2017 to September 2023, Gemma held multiple positions at Brandwatch, including VP R&D Operations and VP Product Operations, where leadership involved managing a team of Product Analysts and Operations Specialists, consolidating tech stacks, and improving cross-functional alignment. Gemma also led initiatives that significantly reduced research project recruitment times and integrated SaaS platforms. Earlier career experience includes leading Professional Services teams at Brandwatch, contributing to sales and marketing at UKSA, and serving as an Administrative Assistant at the University of Leeds. Gemma's work has consistently focused on operational excellence and client service delivery across various industries.