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Scott Johnston has over two decades of experience in project management and client success, currently serving as the Head of Client Success at Cisilion since May 2012. At Cisilion, responsibilities include managing a diverse range of projects encompassing products such as Cisco Call Manager and solutions for Office 365 and Skype for Business. Prior to this role, Scott spent nearly a decade at Switch Communications Ltd in various project management positions, overseeing voice and network projects for a wide range of clients. Earlier career roles include managing office operations at Exchange Communications Limited and serving as a Technical Service Coordinator at Talkpoint Communications Limited. Scott's career began in customer service at tiny computers, establishing a strong foundation in client interaction and support.