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Vaibhav Mittal is a seasoned professional with extensive experience in software development, infrastructure management, and program leadership, currently serving as a Sr. Manager in Software Development Engineering at Cisco since August 2010. In this role, Vaibhav leads multiple product development teams for Cisco CX Cloud, a prominent SaaS offering integral to the Cisco CX business. Prior positions at Cisco include roles in IT management and project management, focusing on infrastructure provisioning, application migration, and collaboration across cross-functional teams. Vaibhav's previous experience includes serving as a Program Manager at eTouch Systems and Tata Consultancy Services, where infrastructure and CRM application delivery were priorities. Early career roles involved software engineering at Tata Infotech, where Vaibhav contributed to application development and systems implementation. Vaibhav holds a Bachelor of Engineering degree from Aligarh Muslim University, completed in 1997.