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Shaun Roberts, MBA, is a seasoned technology professional with extensive experience at Cisco Systems, where contributions as Distinguished Engineer and Principal Engineer in Customer Experience involve cloud technologies, APIs, and automation efforts to enhance business operations. Shaun has also served as a Technical Leader and Senior Automation Engineer, leading cross-functional teams to innovate processes within Cisco Technical Services. In addition, Shaun owns Howdy IT Design, providing website design and development for small businesses in the Houston area. In parallel, Shaun promotes the Thrive Premium Lifestyle as a Brand Promoter for Le-Vel.com. Previous roles include SAP Functional Analyst at Paymetric and SAP Business Analyst at Hewlett-Packard, alongside an educational background comprising a BS in Computer Science from Texas A&M University and an MBA from the University of Houston.